Legal

Privacy Policy

Last updated: June 2026 · Yūgen (yugenspeak.com)

This policy explains what personal information Yūgen collects, why we collect it, and how we use and protect it. We keep this simple because your privacy matters and legal documents should be readable.

Who we are

Yūgen is a personalised holistic health practice operated by Kami Richmond. We provide wellness consultations, herbal remedy guidance and related products through yugenspeak.com.

For any privacy-related questions contact us at yugen9@proton.me.

What information we collect

We collect information in the following ways:

Assessment responses — when you complete the free assessment, your answers are sent directly to us via email. This includes health-related information you choose to share.
Intake questionnaire responses — when you complete the intake form, detailed health and lifestyle information is sent to us via email.
Email address and name — when you subscribe to the newsletter or request the free remedy guide.
Contact information — when you email us directly or book a consultation.
Product enquiries — when you enquire about a product, your message is sent via your email client.

What we do not collect

We do not use cookies or tracking technologies on this site.
We do not use analytics tools such as Google Analytics.
We do not collect payment information directly — payments are handled by PayPal under their own privacy policy.
We do not sell, rent or share your personal data with third parties for marketing purposes.

How we use your information

To respond to your assessment and provide personalised health guidance.
To build and manage your wellness plan if you become a client.
To send you the daily herb newsletter if you subscribe.
To send the free remedy guide you requested.
To communicate with you about your consultation or product enquiry.

Health information

The health information you share through our assessment and intake form is sensitive. We treat it with the highest level of care and confidentiality. It is used solely to provide you with personalised guidance and is never shared with any third party without your explicit consent.

Data storage

This website does not store your data on a server. Assessment and intake responses are transmitted directly to our secure email (yugen9@proton.me) via your own email client. No data is retained on the website itself.

Client plan data within the client management system is stored locally in your browser using localStorage. It does not leave your device or ours.

Your rights under GDPR

If you are located in the European Economic Area or United Kingdom, you have the following rights regarding your personal data:

Right to access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct inaccurate data.
Right to erasure — you can ask us to delete your personal data.
Right to object — you can object to us processing your data in certain circumstances.
Right to withdraw consent — if processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at yugen9@proton.me. We will respond within 30 days.

Newsletter and email communications

If you subscribe to the Yūgen daily newsletter, you will receive daily herb guides, home remedy recipes and wellness content. You can unsubscribe at any time by replying to any newsletter email with the word "unsubscribe" or by contacting us directly.

Third party services

This site uses Google Fonts, which loads fonts from Google's servers. Google may collect limited technical data as part of this. See Google's Privacy Policy for details.

Payments are processed by PayPal. We do not receive or store your payment card details. See PayPal's Privacy Policy.

Children

Our services are not directed at children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of the site after any changes constitutes acceptance of the updated policy.

Contact

For any privacy concerns or requests: yugen9@proton.me